Why excellent communication = great ROI for landlords
By Amanda Scali

13/06/2023 3:25pm

Why excellent communication = great ROI for landlords

In the competitive world of real estate, building and maintaining strong relationships with landlords is paramount for property managers. Effective and ongoing communication lays the groundwork for a successful partnership, resulting in better financial outcomes, enduring loyalty, and recommendations.

At McGrath Real Estate, our professional team understand the significance of excellent and regular communication between property managers and landlords and how it directly impacts a landlord’s return on investment (ROI). Here’s what to expect from a great property manager.
 

1.    Building Long-Term Relationships

By fostering open lines of communication, property managers are more likely to retain landlords over the long term. Satisfied landlords appreciate when their property managers keep them in the loop and respond to their inquiries promptly. It demonstrates they are valued and respected.

 

2.    Identifying Maintenance Concerns

Proactive, open and effective communication between property managers and landlords is essential for maintaining the condition and value of the property. Regular identification and addressing potential maintenance issues demonstrate a commitment to the property’s well-being and can save significant dollars in the long run. A great property manager can showcase their genuine care for the property and the landlord’s investment by engaging in early conversations about maintenance concerns.
 

3.    Mitigating Escalating Problems

Property managers can mitigate potential issues from becoming more significant and costly by addressing them quickly and keeping landlords informed. Such issues may include maintenance, tenant behaviour, body corporate concerns, and any other matters relating to the property. This proactive approach minimises potential risks and protects the landlord’s investment by resolving issues before they become substantial hurdles.
 

4.    Timely Information Transfer

Relaying important information to landlords is another key attribute of a great property manager. Quickly and effectively communicating with landlords when critical matters pop up keeps them informed and involved in decision-making processes. This keen approach builds trust with landlords knowing their property managers are reliable and responsive partners. By receiving prompt information, landlords can make informed choices that positively impact their bottom line.
 

5.    Early Progression and Tenant Lock-In

Effective three-way communication between property managers, landlords, and tenants is an absolute necessity for effective property management. Keeping landlords updated and providing the necessary documents as early as possible for signing can help secure the best tenants quickly and keep the vacant periods to a minimum. Early positive action also ensures landlords don’t lose money and get the most out of their investment. By guiding landlords through the rental process, a great property manager ensures everyone stays happy and the property remains in good shape for years to come.
 

In real estate, effective and regular communication between property managers and landlords is not merely a luxury but an essential component of a successful partnership. Communication is the number one priority for the professional Property Management team at McGrath Real Estate. We know the importance of staying in touch with our landlords and keeping them up-to-date with everything related to their property. Prioritising excellent communication establishes trust, facilitates early decision-making, and demonstrates our commitment to maximising ROI for our landlords.

If you have an investment property and you’d like to work with a property manager with a more communicative approach, phone our office on 8350 4200, or drop into 42 Brighton Road, Glenelg.