Maintenance Request Form

McGrath Real Estate Maintenance Request

As a valued tenant of McGrath Real Estate, we ask that all maintenance items be submitted in writing with a photo of the issue that is requiring attention.

We have implemented the “Bricks + Agent” Maintenance software into our process to give you a number of ways you can do this. Please see below details of how to report your maintenance.

Online Chat

Submit your request via the online maintenance chat at the bottom right of this page

SMS

Send your request via SMS to 0480 019 119

Email

Email your maintenance requests to maintenance@bricksandagent.com

Whatsapp

Send a chat message to +61480019292

Phone Call

Call our automated voice service +61272018303

After Hours Urgent Maintenance Requests

In the event of a serious or life threatening emergency please call Police, Fire or Ambulance on 000

For Electrical Faults “No Power” – check for known issues with SA Power Networkes https://www.sapowernetworks.com.au/ or call 13 13 66

For Blocked Drains or Water Supply issues – check for known issues with SA Water www.sawater.com.au or call 1300 729 283

For all other URGENT Maintenance including:

Serious Roof or Gas Leak
Burst Pipe or Flood Damage
Blocked Toilet (If second one not available)
Serious Storm or Impact Damage
Break In

Please phone the After Hours Property Manager on (08) 8350 4200 - Option 1.

Ensure you leave a detailed voicemail message, with your name, phone number, property address and what the maintenance item is.